SHIPPING COST AND RETURNS
Orders received delivering
The orders delivery will make by freight company or postal parcel service. ASTEC Actividades Electronicas will send the products required conform the received order data and Don’t assume any responsibility if it could be impossible to deliver by customer absence or incorrect customer address. In this case all additional charges; shipping return and sending again will be by customer side. Please If you see anything irregular when you are receiving the parcel like just opened or broken parcel, check it contain before sign the conform receipt. If your order have any damage or it’s not complete please send us an email informing us explaining the incidence, we will inform you about the shipping return procedure.
If after we received the payment of the order it couldnt be stock in our warehouse of any items you have required from us, we will proceed immediately to refund you the money in the same way we received the payment.
Shipping cost
We will apply shipping charges depending of merchandise destination and conform of following table:
• National shipping to Iberian Peninsula and Balearic Islands: 9,40€ + VAT for expedition.
• Canarias Islands, Ceuta and Melilla 18€ + VAT for expedition.
• European countries 18€ + VAT for expedition.
• Please consult us Other destination shipping cost.
Right of Retraction / Refunds
The buyer can revoke the contract within 15 days after product purchased date by mail previously communication to astec@astec.es. This right is conditioning by the case appearance (plastic protector seal) and product correctly work. This refund must came accompanied with prove bank transaction documents or a copy of that. The buyer paid all the refunds cost and sent the products correctly packed for shipping carrying with the possible risk of shipping damage up to our warehouse. |
